Press

Rachel Guisinger Rachel Guisinger

Philippe Weiss Quoted by American Lawyer

Philippe Weiss was quoted by American Lawyer on May 22 in an article titled “The Power Look: Tank Tops, Tattoos and Flip-Flops” on just how far can you push a summertime dress code before you jeopardize your professional credibility. Weiss said that just how casual attorneys dress is very much dependent on each firm's culture.

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Rachel Guisinger Rachel Guisinger

Philippe Weiss Interviewed by WGN-TV

Philippe Weiss was interviewed by WGN-TV for a story titled “Your Money Matters: Warm weather and dress code disasters” on May 22 on some simple strategies to manage workplace attire issues.

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Rachel Guisinger Rachel Guisinger

Philippe Weiss Interviewed by WGN Radio

Philippe Weiss was interviewed by WGN Radio on May 2 to discuss ways to handle customer cataclysms. You can listen to the interview, "Wintrust Business Lunch 5/2/17: POTUS Tweets, MET Gala & Customer Complaints," at minute 22 here.

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Rachel Guisinger Rachel Guisinger

Philippe Weiss Quoted by Nation’s Restaurant News

Philippe Weiss was quoted in "How to avoid a customer service catastrophe," an April 28 article in Nation’s Restaurant News on how training, protocols and a generous spirit can defuse explosive situations. Weiss said that at a time when most people have mobile phones handy to take photos or videos of any potential customer service catastrophe, it has become more important than ever for restaurant operators to train their staff to defuse potentially explosive situations before they become news.

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