Philippe Weiss Featured on WGN Radio’s Noon Business Lunch Discussing Customer Service

Philippe Weiss, president of Seyfarth at Work, joined WGN Radio Chicago’s "Noon Business Lunch" on December 9, 2025. During the segment, Weiss highlighted how quality customer service seems to have cratered in America, and shared practical strategies for organizations to refocus on putting customers first.

The full discussion can be heard at the 5:40 mark of the episode, "Noon Business Lunch 12/9/25: Work ethic, cratered customer service, holiday scams."